Terms & Policies
1. Booking and Payment Terms
To secure your booking, a non-refundable booking fee of £10 per person is required.
This booking fee is non-refundable under any circumstances.
The fee guarantees your spot and cannot be applied to future bookings or exchanged for cash.
If you have paid additional amounts beyond the booking fee (e.g., full service payments), the balance can be used towards the amount due when you dine with us.
By completing a booking, you acknowledge and accept that the booking fee is non-refundable.
2. Privacy Policy
Information We Collect
We may collect the following personal information to provide service:
- Name, email, phone number, and payment details
- Booking details, preferences, and communication history
How We Use Your Information
- To process your booking and payments
- To provide services and updates regarding your booking
- To comply with legal obligations
Data Sharing
We do not sell or share your personal information with third parties for marketing purposes.
Your information may be shared with trusted service providers necessary for fulfilling your booking (e.g., payment processors).
Data Security
We implement appropriate technical and organizational measures to protect your personal data.
Your Rights
You can request access, correction, or deletion of your personal information.
Contact us for any privacy-related requests.
Consent
By providing your information and completing your booking, you consent to the collection and use of your personal data as outlined in this Privacy Policy.
3. Acceptance of Terms
By using our website and completing a booking, you agree to the terms outlined in this page, including:
* The non-refundable nature of the booking fee
* Our privacy practices regarding your personal information